Cookie Policy
Last updated: November 5, 2026
On this page
1. What cookies and similar storage are
Cookies are small files stored by your browser. We also use local storage, session storage and temporary in-memory queues. This policy covers the website personahive.ai and the app at app.personahive.ai.
2. Necessary storage
| Name | Purpose | Lasts |
|---|---|---|
| ph_consent | Your analytics choice, the banner version and the time of your decision. Shared by personahive.ai and app.personahive.ai, so you choose once per browser. No name, email or visitor ID. | up to 180 days |
| ph_ad_consent | Your advertising choice, the banner version and the time of your decision. Set on personahive.ai only; the app does not read it. No name, email or visitor ID. | up to 180 days |
| App sign-in storage | Keeps you signed in to the app. | until you sign out or the session ends |
| Pending consent receipt | Lets us retry recording your choice if our server could not be reached. Removed once recorded. | until recorded |
| Assistant chat and sign-up bar (website) | Keep the chat working and hide the sign-up bar once you close it. | until you close the tab |
| Interface settings (app) | Theme and sidebar layout you choose. Set only when you change them. | up to 7 days (sidebar); theme until you change or clear it |
3. Analytics, only with your consent
| Where | What | Lasts |
|---|---|---|
| Website | Google Analytics (_ga, _ga_*) | up to 2 years |
| Website | Microsoft Clarity (_clck, _clsk, CLID, _cltk) | up to 1 year; _cltk until you close the tab |
| Website | Our random visitor ID (ph_visitor_id), session ID (ph_session_id) and campaign tags (ph_utm) | deleted when you reject or withdraw |
| App | Usage events held in memory until sent; never stored as a queue in your browser | not stored |
Withdrawal stops collection at once, clears queued events and deletes our analytics identifiers from your browser.
4. Advertising, only with your consent
| Platform | Cookies on our website | Lasts |
|---|---|---|
| Google Ads | _gcl_au, _gcl_aw and other _gcl_ cookies | up to 90 days |
Google also uses cookies on its own domains (such as google.com) under its own policies. Ad click IDs in links to our site (gclid) are read by Google's tags only after you accept advertising; our page view log never stores them. Google tags wait for your choice: no Google tag loads before you accept analytics or advertising. Withdrawing advertising stops these tags and deletes their cookies from our website. The page reloads to apply this.
5. Counting without cookies
If you reject analytics, or have not chosen yet, we still count clicks on our sign-up and log-in buttons and page views on the website. Each click count records the button, the page, the device type, the website you came from and any campaign tags. Each page view records the page, the previous page on our site, the device type, the website you came from and any campaign tags. Neither carries an identifier, and nothing is stored on your device.
6. Server support diagnostics
Our servers record requests and background job outcomes in the app to operate the service and investigate problems. These records use account, request and job identifiers, do not depend on your analytics choice and do not replay your browser session.
7. Third parties
Sign-in (WorkOS, and Google if you sign in with Google) and checkout (Polar) pages may use their own storage; see their privacy information. Google Analytics and Microsoft Clarity load only after you accept analytics, and only on personahive.ai. Google Ads loads only after you accept advertising, and only on personahive.ai. Microsoft Clarity may also set cookies on Microsoft's own domains, such as bing.com and clarity.ms. Microsoft lists them in its Clarity cookie list. You can remove them in your browser settings.
8. Managing your choices
Use Cookie settings in the footer of every website page, signed in or out; the app's Cookie settings cover analytics. Your analytics choice applies to the website and the app in the same browser; your advertising choice applies to the website. Neither carries over to other browsers or devices. Clearing the ph_consent or ph_ad_consent cookie makes us ask again. Cookie choices do not subscribe you to marketing emails.
9. Contact
Questions? Contact us at founders@personahive.ai.